Last updated September 9, 2026
This policy explains what information Shop by Daily Social uses, why it is needed, and the controls available to you.
Account deletion requests
To request deletion of your Shop by Daily Social account without installing the app, email hello@dailysocial.in from the email address associated with your account. Use the subject "Shop by Daily Social account deletion" and include your username if available. Do not send passwords or payment credentials.
You can also sign in at shop.dailysocial.in or in the app, open Profile, then Privacy and safety, select Delete account, and send the prefilled request. Requests are handled by our support team, which may need to verify account ownership before deletion.
Deletion covers your account profile and social content. Order, payment, refund, and related transaction records may be retained where required for tax, accounting, consumer protection, or unresolved disputes. These records are kept for the applicable legal retention period, or until the dispute and any required retention period end; they are not deleted immediately with your profile.
What we collect
Account data: your account ID, email address, chosen username, display name, optional bio, and profile photo.
Commerce data: cart contents, favourites, orders, buyer email addresses, delivery recipient names, phone numbers, shipping addresses, order status history, and refund requests.
Social data: comments, direct messages, product listings, photos, videos, and audio files you choose to upload, reports and support requests you submit, and people you follow or block.
App activity: product views, searches sent to our catalogue, cart and favourite actions, and checkout interactions. We use this information to operate shopping features and measure product and checkout activity.
Location data: when you enable nearby products and grant location permission, we use your device location and a geocoding service to determine your pincode. You can use the app without enabling nearby products and revoke location permission in your device settings.
Device data: platform, app version, technical information supplied with support reports, and device or installation identifiers used by service providers. A push notification token may be used if you enable notifications. Hosting and authentication services receive network information such as your IP address to deliver and secure their services.
Payment processing
Our application servers do not store full card numbers, CVV codes, or bank login credentials. Payment details are collected directly by the payment provider through its checkout, and we retain transaction references, amounts, and payment status for your orders and refunds.
Our production checkout uses Razorpay, which processes payment information and checkout interactions and detects installed UPI payment apps to offer UPI payments. Collection by a payment SDK is still part of the data practices disclosed for our app, even when the information is not sent to our own servers.
Why we use it
To create your account, process orders, prevent fraud and abuse, meet tax and accounting obligations, and send transactional notifications you can control in settings.
Personalised feed ordering is optional and can be turned off under Privacy and safety.
Who we share it with
Sellers and shipping providers receive the recipient name, phone number, and address needed to fulfil and deliver an order you placed with them. Your buyer email address is also used for checkout, payment processing, and transactional order updates. Payment, cloud hosting, and notification providers process data to deliver their services.
Public profiles, listings, comments, and their attachments are visible to other users. Direct messages and their attachments are available to conversation participants. Google Firebase provides account, database, and media-hosting services; Razorpay provides production payment processing; shipping partners process delivery information; and our email provider delivers transactional messages.
Security
Data sent to our production services and payment providers is encrypted in transit using HTTPS or other secure transport protocols. Access controls restrict private account, message, and order information. No system can guarantee absolute security.
Your choices
You can edit your profile, control comments, messages, recommendations, and purchase visibility, block people, and request account deletion.
Deleting an account removes your profile and social content. Order and payment records are retained for the period required by tax and consumer protection law in the launch country.
Contact
For privacy questions or deletion requests, email hello@dailysocial.in or send feedback from the Support section of your profile.